How can we help?

Subscriptions and billing

Outlasty subscriptions are billed and managed by Apple. To cancel or change your plan, open Settings on your iPhone, tap your name, then Subscriptions, and pick Outlasty. To ask for a refund, visit reportaproblem.apple.com.

Restoring a purchase

On a new device, sign in with the same Apple ID and tap Restore purchases on the subscription screen.

Lost progress

Your progress is saved on your device. Deleting the app removes it. If something looks wrong, email us with your device model and iOS version.

Safety

Outlasty is for education and is not a substitute for professional training or emergency services. In an emergency, call your local emergency number.